Will you install my flooring if I bought it somewhere else......Capell F...

Hi, Matt Capell here, I'm the owner of Capell Flooring here in the Boise, Idaho area.

Hey, we get asked this quite a bit so I thought I'd tackle this question for a minute, we get asked ... Like they buy their flooring, their tile or something similar else at another store or location, and then we get called and they say "Hey, would you install this for us?" So, just to tackle that a little bit, frequently asked question, things like that, the answer to that is unfortunately no.

There's just so many things that come into play that if ... For example if you buy the carpet from me we have people that will install it for you, and we arrange that for you and take care of it. If you buy it somewhere else, and for example if there's an issue with the flooring or something else, then we have no leverage, no way to resolve the problem for you because it didn't come from us.

And that's just kind of a liability and things with our warranties and what we do that we just can't go there. And, you know, in the spirit of good fun and humor, something we will say is for example if you bought a steak at Albertson's here locally, because Albertson's is big here right, or WinCo, or whatever, and you ran down to Sizzler and said "Hey, will you cook this steak for me?" They're going to smile at you and probably say no. That's kind of similar with us, if you buy the tile we'll install it, but if you buy it somewhere else we just can't install it for you.

I hope you understand, and if you have any other questions about that please just comment below or ask away, I'm more than happy to answer for you, and I appreciate you taking time to watch this video. Thanks a lot!

We are a full servicing flooring retailer in the Boise, Idaho area.  We sell all types of flooring, counters, carpet, tile, hardwood, vinyl, laminate wood, luxury vinyl, and etc.  We do remodel, new construction, and tenant improvement commercial work.  We love what we do and it shows in our work.  We love being social and please join us on our networks online.

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