How to fix your video chat | E-Neighborhood Advisor

With more and more of us relying on video chat for work and for staying in touch with family and friends, we need it to work seamlessly. PC.com has some troubleshooting tips for fixing video and sound issues during video chats. Ensure Audio Isn't Muted and Video Is On Let’s start with a seemingly obvious but common issue. Some meetings may automatically mute your audio or video when you enter, or you may have accidentally clicked the wrong thing. Look for the camera and/or microphone icon in the chat program and click them to see if you’ve muted one or the other. It seems basic, but it’s an easy thing to miss. If you’ve covered your webcam for privacy reasons, make sure you uncover it for your video chat. Install Your Webcam's Drivers and Software Sometimes, your video chat program will see multiple devices and select the wrong one for audio or video. If your webcam does not appear in the list, it’s possible Windows isn’t recognizing the device. Click the Start menu, type Device Manager, and press Enter to see a list of hardware connected to your PC.  If you don’t see any options under Cameras, Imaging Devices, or Universal Serial Bus Controllers that correspond to your webcam—or you see something with a yellow exclamation point—you may need to install or update the drivers for your webcam hardware. Check Your Privacy Settings Windows and macOS both have privacy settings that allow you to block access to your webcam, and it’s possible this is interfering with your video chat.  In Windows, head to Settings > Privacy > Camera and make sure camera access is turned on for the apps you want. (You’ll need to scroll all the way to the bottom to see what desktop apps are allowed.) In macOS, head to System Preferences > Security & Privacy and click the lock in the bottom-left corner to make changes. After entering your password, look through the list on the left, making sure your video chat program is allowed to access the camera and microphone. You can also allow screen recording, access to files, and other permissions here. By default, both Camera and Microphone should be set to Ask Before Accessing, but if it isn’t, you can change that here. If the camera is blocked on a specific site (like Zoom’s domain), you can fix that by visiting that site and clicking the lock icon in the address bar to allow camera and microphone access. Your Flooring Consultant, Matt Capell Email: sales@capellinteriors.com Phone (208) 288-0151 Fax (208) 917-6160 P.S. Here's a joke for you! Why is it called a Zoom meeting? It should be a Co-Vid!