Hi. Matt Capell here. I'm the owner of Capell Flooring and
Interiors here in Meridian, Idaho. Hey, I have this book here called The
Consumer Guide to Floor Covering. Basically, what it is, is it's a guide to
make you a better shopper when shopping for flooring.
Today, I just wanted to read one little section of it to
you. If you have any questions, please like or comment below. Feel free to
share this. Today, I have like a section here that does different misconceptions,
and this happens to be misconception number seven. It says, "Any honest
floor dealer should be able to give you an accurate price over the phone."
Basically, the answer to that is no, and here's why.
Here's what I say. "There are four items that must be
reviewed before a dealer can give you an accurate price quote." Okay? The
first one is the kind of flooring you need. Number two, the size of the rooms.
Three, the shape of the rooms, and four, any special needs that might affect
the installation. Any dealer who does not review these four items is basically
guessing at the price.
Here at Capell Flooring, we like to give you a no-surprise
quote, and so it's very important and why we like you to come in and see us
first. We'll sit down. We do our trademarked Design Audit, go through a series
of questions, find out what's best for you and your situation. Then at that
point we'll send somebody out to take measurements, and then we can get you an
accurate quote that we know is going to be accurate work, and it'll be 100%
accurate. But over the phone, it's just too hard. I mean, there's just too many
variables and things. The other thing that's difficult is, for example, if you
say, "Hey, I'd like a quote," and you say, "It's 1,500 square
feet," when carpet waste, it's kind of like a big sewing project, and it
can be between anywhere from like three to 20% waste, and so it's just you're
guessing at that point.
I just wanted you to know that that misconception, it's very
difficult to do it over the phone, because you have to see it and you have to
pick out some products first. Hopefully that makes you a better shopper. Would
love to have you come in and see us here at our showroom here in Meridian, and
we'll talk to you soon. Thanks so much, and appreciate it. If you haven't,
please come by and get a free copy of this book, or you can go to
https://consumersguidetoflooring.com and download one for free. Thanks so much,
and have a great day!
We are a full servicing flooring retailer in the Boise,
Idaho area. We sell all types of
flooring, counters, carpet, tile, hardwood, vinyl, laminate wood, luxury vinyl,
and etc. We do remodel, new
construction, and tenant improvement commercial work. We love what we do and it shows in our
work. We love being social and please
join us on our networks online.
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